Terms of Service

TERMS OF THE SERVICE


Last Updated: October 25, 2019

Article 1-LEGAL NOTICE
This site is accessible at the URL: www.mexlatin.net is published by:

EAT is registered in the R.C.S. of Lyon with the number 853 648 103, whose registered office is 37 Joseph Ricard, A-RDC, 69110, Sainte-Foy-les-Lyon.

The Operator can be contacted at the following email address: mexeat.net@gmail.com

Article 2-GENERAL PROVISIONS RELATING TO THESE GENERAL CONDITIONS
The General Terms and Conditions of Sale (the " General terms and conditions of sale "or" Terms and conditions ") apply exclusively to the online sale of the products offered by the Operator on the website.

The GSC are made available to the clients on the Site where they are directly available and can also be communicated to him on request, by any means.

The GTC are opposed to the customer who acknowledges, by checking a box or by clicking on the button provided for this purpose, to have known and accepted them before placing an order. The validation of the order for confirmation deserves acceptance by the buyer of the GTC in force on the day of the order whose preservation and reproduction are guaranteed by the Operator.

Article 3-DESCRIPTION OF PRODUCTS
The Site is an online sales site for food and other products open to any natural or legal person using the Site www.mexlatin.net

The Products presented on the Site are the object of a description (established by the supplier or accessible on the site of the manufacturer by a link found on the Site) mentioning its essential characteristics. The photographs illustrating the products, if any, do not constitute a contractual document. The Product User's manual, if it is an essential item, appears on the Site or is directed to delivery at the latest. The Products comply with the requirements of the current French legislation.

You remain responsible for the terms and consequences of your access to the Site, including the Internet. This access may involve the payment of fees to technical service providers, such as Internet access providers, who are responsible for them. In addition, Customer must provide and be fully responsible for the equipment required to connect to the Site.

You acknowledge that you have verified that the computer configuration you are using is secure and works correctly.

Article 4-CREATING CUSTOMER SPACE
To place an order on the Site, Customer must first create its personal customer area. Once created, to access it, you must identify yourself using your username and password in a secret, personal and confidential manner. It is your responsibility not to communicate your username and password in accordance with the provisions of the PERSONAL DATA article of these Terms and Conditions. Each Customer agrees to maintain a strict confidentiality of the data, in particular the username and password, which allows it to access its customer area, recognizing that the Customer is solely responsible for the access to the Service through its User Name and password, except for proven fraud. Each Customer undertakes to inform the Operator without delay in the case of

After the creation of your personal customer area, you will receive an email confirming the creation of your customer area.

Customer agrees to register:

Deliver real, accurate and up-to-date information when entering the service registration form, and in particular not to use false names or addresses, or names or addresses without authorization.

Keep the log data updated to always be real, accurate, and up-to-date.

Customer also undertakes not to make available or distribute illegal or reprehensible information (such as defamatory or identity theft information) or harmful information (such as viruses). Otherwise, the Operator may suspend or cancel Customer's access to the Site for its sole fault.

Article 5-ORDERS
The operator strives to ensure the optimal availability of its products. Product offerings are valid until you run out of stock.

If despite the Operator's best efforts, a Product will not be available after Customer's order, the Operator will inform Customer by email as soon as possible and Customer will be able to choose between:

The delivery of a product of a quality and a price equivalent to the one initially requested; or

The refund of the price of the requested Product at the latest within thirty (30) days following the payment of the sums already paid.

It is agreed that, apart from the reimbursement of the price of the Unavailable Product, if Customer requests this option, the Operator will not be liable for any cancellation compensation, unless the breach of the contract is personally attributable to it.

With the exception of any mention to the contrary in these Terms and Conditions and without prejudice to the right of withdrawal provided for by the applicable law, Customer's orders are firm and definitive.

When placing an order, Customer must select the Selected Products, add them to their basket by indicating the selected Products and the desired quantities. You have the opportunity to verify the details of your order and its total price, and to return to the previous pages to correct the contents of your cart before validating it.

Customer agrees to read the Terms and Conditions in force before accepting and confirming the terms and possible delivery and withdrawal costs prior to the payment of the order. Confirmation of the order involves the acceptance of the GTCS and forms the contract.

A copy of these Terms and Conditions accepted by you at the time of the confirmation of your Order may be sent to you by e-mail.

The contractual information relating to the order (including the order number) will be confirmed by email in due course and, at the latest, at the time of delivery. The Operator strongly recommends that you print and/or archive on a reliable and durable support this order confirmation as proof. A digital invoice is made available to you in the "My Account" area. The Operator also advises the Customer to print and/or archive on a reliable and durable medium this invoice as proof.

Any email sent to you as part of an order will be sent to the email address you use to identify yourself in your customer area.

The Operator reserves the right not to validate the Customer's order for any legitimate reason, especially in the event that:

Customer does not respect the Terms and Conditions in force when placing the order;

Customer order history shows that the sums are due to previous orders;
One of the prior orders of the Customer is the subject of pending litigation;
Customer did not respond to a request for confirmation of their order that the Operator sent to you.
The Operator records sales contracts for Products in accordance with applicable law. By making an application to the following address mexeat.net@gmail.com, the Operator will give you a copy of the subject matter of the contract of the application.

Any modification of the order by the Customer after the confirmation of his order is subject to the Operator's agreement.

The information provided by the Customer when placing the order (including the name and delivery address) commits the latter. Therefore, the Operator's liability cannot be searched in any way in the event that an error during the execution of the order prevents or delays the delivery/delivery.

You declare that you have full legal capacity to participate in these Terms and Conditions.

Enrollment is open to qualified adults and minors on the condition that they intervene under the supervision of parents or guardians who have parental authority. Under no circumstances can registration be authorized on behalf of third parties unless authorized to represent it (legal person, for example). Registration is strictly personal for each client.

In the event that the Customer fails to comply with one of the provisions of this document, the Operator reserves the right to cancel the Customer's account without prior notice.

Article 6-CONDITIONS OF PAYMENT AND SECURITY
Customer expressly acknowledges that any order placed on the Site is an order with a payment obligation, which requires payment of a price against the supply of the requested Product.

In any case, the Operator reserves the right to verify the validity of the rules, before the order is sent, by any means necessary.

The Operator uses Paypal's online payment solution.

Orders can be paid using one of the following payment methods:

• Payment by credit card. Payment is made directly on the Operator's bank's secure bank servers, Customer's bank details are not transmitted on the Site. The bank details communicated during the payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these coordinates are not accessible to third parties.

Customer's order is registered and valid once the bank accepts payment.

The Customer account will be charged the corresponding amount only when (i) the credit card data used has been verified and (ii) the debit has been accepted by the bank that issued the credit card.

The inability to charge the amounts due will result in the immediate invalidity of the sale.

In particular, the credit card may be rejected if it has expired, if it has reached the maximum amount of expense to which the Customer is entitled or if the data entered is incorrect.

• Payment with electronic wallet (type Paypal). Customer already has an account in the electronic wallet used by the Operator. You may use this account and pay your order safely without disclosing your bank details.

In this case, the order validated by the Customer will only be considered effective when the secure banking payment center has accepted the transaction.

As part of the control procedures, the Operator may need to ask Customer for all the data necessary to complete the order. These parts shall not be used for purposes other than those.

Article 7-PAYMENT OF THE PRODUCT
The price of the products at the time of the order is indicated in euros, all taxes included (TTC), excluding the costs of shipping and delivery. In case of promotion, the Operator agrees to apply the promotional price to any order made during the advertising period for the promotion.

The price is paid in euros (€) exclusively. The price is due in full after the order confirmation. The proposed prices include discounts and discounts that the Operator would have to grant.

If shipping or shipping charges apply, they are added to the price of the Products and will be indicated separately before Customer validates the order. The total amount owed by the Customer and its details are indicated on the order confirmation page.

Article 8-TRAINING OF THE CONTRACT
The contract between the Operator and the Customer is formed at the time of the Customer's submission of the confirmation of your order.

Customer's attention is especially focused on the method of acceptance of the order placed on the Site. When the customer makes his order it must be confirmed by means of the "double click" technique, that is, after having selected the products added to the purchase, the customer will have to check and possibly correct the contents of his basket (identification, quantity of selected products, prices, terms and costs of shipping) before validating by clicking on "validate" my delivery, then he agrees to accept these terms before clicking on the button "payment". Finally, it validates your order after you complete your bank details. The "double click" is an electronic signature and is equivalent to a handwritten signature.

The communications archive, purchase orders and invoices are guaranteed by the Operator with reliable and durable support to constitute a true and lasting copy. These communications, purchase orders, and invoices can be produced as proof of the contract. Unless proven otherwise, the data recorded by the Operator on the Internet or by telephone constitutes proof of all transactions between the Operator and its Customers.

The customer can return the order by a certified letter with acknowledgement or by writing on another durable medium in case:

Delivery of a Product which does not comply with the stated characteristics of the Product;

Delivery beyond the time limit set in the purchase order or, failing that date, within thirty (30) days following the conclusion of the contract after the operator was ordered, under the same conditions and without result, to make the delivery within a reasonable additional time;
Price increase which is not justified by a technical modification of the product imposed by the public authorities.

In all of these cases, the ratio may require repayment of the deposit paid plus interest calculated at the statutory rate from the date of receipt of the deposit.

The order can be returned by the Operator in case:

  • Refusal of the buyer to accept delivery;
  • Do not pay the price (or balance of the price) at the time of delivery.


Article 9-RESERVATION OF OWNERSHIP
The Operator remains the exclusive owner of the Products requested on the Site until receipt of the total price, including shipping costs.

Article 10-DISPATCH AND DELIVERY
The online sales offers presented on the site are reserved for consumers residing in France or, where appropriate, in a Member State of the European Union, and for deliveries in these same geographical areas.

Delivery means the transfer to the customer of the physical possession or control of the product.

The Operator offers different delivery or delivery modes according to the nature of the product: through So colissimo.

Shipping charges are those specified during order completion and are accepted by order validation.

The Operator undertakes, in accordance with the delivery deadline indicated on the Site for each of the Products, to deliver the Products within a maximum of thirty (30) days after receipt of the order.

Delivery times are announced on business days on the Site when the order is placed. These delays include preparing and shipping the order and the time provided by the carrier.

The Operator undertakes to send the Products in accordance with the deadlines announced in each Product Sheet and at the level of the basket, provided that the payment of the order has not been previously rejected.

However, if one or more Products could not be delivered within the initially announced deadline, the Operator will send an email indicating to Customer the new delivery date.

The products will be delivered at the address indicated by the customer when placing the order. Therefore, it is up to you to verify that this address does not contain an error. The Operator's liability cannot be compromised if the address communicated by the Customer is wrong, which prevents or delays delivery.

At the time of delivery, you can be asked to sign a receipt.

It will not be delivered to a postal item.

At the time of delivery, it is the responsibility of the Customer to verify that the delivered Products comply with their order and that the package is sealed and not damaged. If this is not the case, the Customer must indicate it imperatively in the delivery order. No claim on the quantity or condition of the Product will be accepted if the claim has not been made in the delivery note.

Article 11-RIGHT OF WITHDRAWAL
If a Product delivered does not give you full satisfaction, the Customer may return the Customer to the Operator. The Customer will have fourteen (14) days to do so from the date of receipt of the order.

Pursuant to Article L. 221-21 of the Consumer Code and to implement this right of withdrawal under the terms of Articles L. 221-18 and following of the Consumer Code, Customer is invited to send us an email.

The Operator will send an email acknowledgement of your withdrawal request.

If necessary, you may exercise your right of withdrawal by notifying the Operator of the following information:

Name, geographical address, telephone number and e-mail address;
By decision to withdraw an unambiguous statement (e.g. letter sent by mail, fax or email as soon as this data is available and thus appear in the standard form of withdrawal). You may use the model retirement form, but this is not mandatory.

The return costs are the responsibility of the Customer, unless the Post Office cannot return the products, in which case the Operator will recover the Product in charge.

The exceptions to Article L. 221-28 of the Consumer Code apply and prevent the exercise of the right of withdrawal, especially if the order consists of a contract:

The provision of services completed before the end of the withdrawal period and the execution of which has commenced after the express prior consent of the consumer and expressly waives his right to withdraw;
Supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and is likely to occur during the withdrawal period;
Supply of goods made to the consumer's specifications or clearly personalised;
Supply of goods that could deteriorate or expire quickly;
Supply of goods which the consumer has not sealed after shipment and which cannot be returned for reasons of hygiene or health protection;
Supply of goods which, after being delivered and by their nature, are inseparably mixed with other articles;
the supply of alcoholic beverages, the delivery of which shall be deferred more than 30 days and the value agreed upon at the end of the contract shall depend on fluctuations in the market beyond the control of the professional;
Maintenance or repair work which is carried out as a matter of urgency at the consumer's home and is expressly requested by him, within the limits of the spare parts and the works strictly necessary to respond to the emergency;
Provide audio or video recordings or computer software where the consumer has not sealed it after delivery;
To provide a newspaper, newspaper or magazine, except for subscription contracts to such publications;
Concluded at a public auction;
Provision of accommodation services, other than residential, freight, car rental, catering or leisure activities to be provided on a specific date or period;
Provide digital content not provided in a physical medium whose performance has begun after the express prior consent of the consumer and expressly waiving his or her right of withdrawal.

The returned product must be in its original packaging, in perfect condition, suitable for resale, without use and with all possible accessories.

In addition to the returned product, the return package must also contain a letter that specifies the exact coordinates (last name, name, address) and complete details of the customer, as well as the order number and original purchase invoice.

The Operator will reimburse the Customer the amount of the Product within fourteen (14) days from the receipt of the Product and all elements that allow the implementation of the Customer's refund. This refund can be made by the same means of payment as the one used for the Customer. As such, Customer who has paid his/her order in the form of credit vouchers/gift vouchers can be reimbursed for credit vouchers/gift vouchers according to the Operator's wishes.

By accepting these General Terms of Sale, you expressly acknowledge that you have been informed of the terms of the withdrawal.

Article 12-CUSTOMER SERVICE
Customer may contact the Operator:
• In the following number 06 2580 5227 the following day and hours of care from Tuesday to Sunday.
• By e-mail to mexeat.net@gmail.com indicating your name, telephone number, the subject of your request and the number of the corresponding order.

Article 13-INTELLECTUAL PROPERTY AND LICENSE TO USE THE SITE
The operator is the sole owner or has the authorized use of all elements present on the site, including, without limitation, all text, files, animated or still images, photographs, videos, logos, drawings, models, software, brands, corporate identity, the database, the structure of the Site and any other intellectual property and other data or information (hereinafter the "Elements") that are protected by French and international laws and regulations in particular relating to intellectual property.

Accordingly, none of the elements of the Site wholly or partially, may be altered, reproduced, copied, duplicated, sold, resold, transferred, published, transmitted, distributed, broadcast, represented, stored, used, leased or otherwise operated, with or without regard to, by a client or a third party, regardless of the means and/or means used, whether known or unknown to date, without the prior written consent of the operator on a case-by-case basis, and Customer is solely responsible for any use and/or not authorised.

ARTICLE 14-LIABILITY AND WARRANTY
The Operator is not liable for breach of contract by the client or due to a qualified event of force majeure by the competent courts or the unforeseeable and unsurpassed any third party in this document.

Customer acknowledges that Internet features and limitations do not guarantee the security, availability and integrity of data transmissions over the Internet. Therefore, the Operator does not guarantee that the Site and its services will operate without interruption or error of operation. In particular, their operation may be temporarily interrupted by maintenance, upgrades or technical improvements, or to change the content and/or presentation.

The Operator is not responsible for the use made of the site and its services by the clients in breach of these Terms and direct or indirect damage that they may cause a customer or a third party. In particular, the Operator may not be held liable for misrepresentations made by a Customer and its behavior against third parties. If the liability of the operator is alleged due to such behaviour of one of its customers, the operator undertakes to guarantee the operator in a trial against him and to reimburse the Operator of all costs, including legal fees, incurred in his defence.

Regardless of any additional contractual guarantee (commercial guarantee), the products covered by the legal guarantee of conformity provided for in Articles L. 217-4 and following of the Consumer Code (including L. 217-4 to L. 217-14 of the Consumer Code), and the guarantee of hidden defects provided for in Articles 1641 to 1649 of the Civil Code, could be granted.

Acting under the legal guarantee of conformity:
• has a period of two (2) years from the delivery of the property to act:
• you can choose between repairing or replacing the goods, subject to the cost conditions laid down in Article L. 217-9 of the Consumer Code;
• In the delivery of the products (except those of the second hand).

It was decided to implement the guarantee against the hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, it is possible to integrate between the wind resolution a reduction of the sales price with article 1644 of the Civil Code.

Reproduction of Articles L. 217-4, L. 217-5, L. 217-7, L. 217-9 and L. 217-12 of the Consumer Code, Article 1641, 1644 and the first paragraph of Article 1648 of the Civil Code, vigorous at the party of these general terms and conditions of sale:

Article L. 217-4 of the Consumer Code:
" The seller delivers a good in accordance with the contract and responds to the compliance defects existing at the time of delivery. It also responds to any lack of conformity resulting from packaging, assembly instructions, or installation when the contract has been billed to you or carried out under your responsibility. '

Article L. 217-5 of the Consumer Code:
" The property agrees with the contract:

1 ° If suitable for the usual use of a similar product and, where appropriate:
-if it corresponds to the description given by the seller and has the qualities it has presented to the buyer in the form of a sample or a model;

-has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, including advertising or labelling;

2 ° W if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, made known to the seller and which the seller has accepted. '

Article L. 217-7 of the Consumer Code:
" The defects of conformity which appear within a period of twenty-four months from the delivery of the goods at the time of delivery are presumed, unless proven otherwise.

For second-hand used goods, this period is set at six months.

The seller can combat this presumption if it is not compatible with the nature of the good or the lack of conformity invoked. '

Art. L. 217-9 of the consumer code:
" In the event of non-compliance, the buyer chooses between the repair and replacement of the goods. However, the seller cannot proceed according to the choice of the buyer if this choice carries an obviously disproportionate cost with respect to the other modality, taking into account the value of the good or the importance of the defect. He is then forced to proceed, unless it is impossible, according to the method not chosen by the buyer. "

Article L. 217-12 of the Consumer Code:
" The action resulting from the lack of conformity is prescribed in two years from the delivery of the goods. '

Article 1641 of the Civil Code:
" The seller is bound by the warranty by virtue of the hidden defects of the sold thing which makes it unsuitable for the use for which it is intended, or which decreases both the use, which the buyer would not have acquired, or would have given a lower price if he had met them. '

Article 1644 of the Civil Code:
" In the case of Articles 1641 and 1643, the buyer has the option of returning the item and recovering the price, or retaining it and obtaining a share of the price. '

Article 1648 paragraph 1 of the Civil Code:
" The resulting action of the latent defects must be performed by the buyer within two years from the discovery of the defect. '

It is recalled that the search for friendly solutions before any legal action does not interrupt the deadlines for action of legal guarantees or the duration of any possible contractual guarantee.

The Operator is not liable for breach of contract by the client or due to a qualified event of force majeure by the competent courts or the unforeseeable and unsurpassed any third party in this document.

The Operator may not be responsible for the information imported, stored and/or published on the Site by the Customers. The Operator may not be liable for any information published by a Customer on the Site and any direct or indirect damage that such use may cause to a third party, with Customer being the source of the publication solely responsible for this title.

Customer acknowledges that Internet features and limitations do not guarantee the security, availability and integrity of data transmissions over the Internet. Therefore, the Operator does not guarantee that the Site and its services will operate without interruption or error of operation. In particular, their operation may be temporarily interrupted by maintenance, upgrades or technical improvements, or to change the content and/or presentation.

The Operator may not be held liable for the use of the Site and its services by Customers in violation of these General Conditions and any direct or indirect damages that this use may cause to a Customer or a third party. In particular, the Operator may not be held liable for misrepresentations made by a Customer and its behavior against third parties. In the event that the Operator's liability is requested due to such behavior of one of its Customers, the latter undertakes to guarantee the Operator against any conviction pronounced against him and to reimburse the Entity. Operator of all costs, including legal fees, incurred in their defence.

The Customer is solely responsible for the entire content of the content which it puts online on the Site, of which it expressly declares that it has the totality of the rights, and therefore guarantees to the Operator that it does not bring online to infringe the rights of third parties, including the rights of intellectual property, or to constitute a crime against the persons (including the defamation, the insults, the insults, etc.), the respect to the privacy, the public order and the morality (including apology for crimes against humanity, incitement to racial hatred, child pornography, etc.). In case of violation of applicable laws, morality or these Terms and Conditions, the Operator may exclude by right the Customers who are guilty of such offenses and remove information and references to these disputed contents. The Operator is qualified as host for content posted by third parties. As such, it is recalled that the Operator does not have a general obligation to monitor content transmitted or stored through the Site. In the event that the Operator's liability is claimed due to the content put online by the Customer, the Customer agrees to guarantee the Operator against any judgment rendered against him and to reimburse the Operator. All costs, including legal fees, incurred for their defense. It is recalled that the Operator has no general obligation to monitor the content transmitted or stored through the Site. In the event that the Operator's liability is claimed due to the content put online by the Customer, the Customer agrees to guarantee the Operator against any judgment rendered against him and to reimburse the Operator. All costs, including legal fees, incurred for their defense.

Regardless of any additional contractual guarantee (commercial guarantee) that may be granted, the Products benefit from the legal guarantee of conformity provided for in Articles L. 217-4 and following of the French Consumer Code (in particular, L. 217-4 to L. 217). -14 of the Consumer Code), and the guarantee of hidden defects provided for in Articles 1641 to 1649 of the Civil Code.

Acting under the legal guarantee of conformity:
• You have a period of two (2) years from the delivery of the property to act:
• You can choose between the repair or replacement of the property, subject to the cost conditions provided by Article L. 217-9 of the Consumer Code;
• You are exempt from providing proof of the lack of conformity of the products during the twenty-four (24) months after the delivery of the products (except the second-hand ones).

You can decide to implement the guarantee against the hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, you can choose between the resolution of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.

Reproduction of articles L. 217-4, L. 217-5, L. 217-7, L. 217-9 and L. 217-12 of the Consumer Code, Article 1641, 1644 and the first paragraph of Article 1648 of the Civil Code, in force on the date of these General Conditions:

Article L. 217-4 of the Consumer Code:
" The seller delivers a good in accordance with the contract and responds to the compliance defects existing at the time of delivery. It also responds to any lack of conformity resulting from packaging, assembly instructions, or installation when the contract has been billed to you or carried out under your responsibility. '

Article L. 217-5 of the Consumer Code:
" The property agrees with the contract:

1 ° If suitable for the usual use of a similar product and, where appropriate:
-if it corresponds to the description given by the seller and has the qualities that it has presented to the buyer in the form of a sample or a model;

-It has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, including advertising or labelling;

2 ° W if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, made known to the seller and which the seller has accepted. '

Article L. 217-7 of the Consumer Code:
" The defects of conformity which appear within a period of twenty-four months from the delivery of the goods at the time of delivery are presumed, unless proven otherwise.

For second-hand used goods, this period is set at six months.

The seller can combat this presumption if it is not compatible with the nature of the good or the lack of conformity invoked. '

Art. L. 217-9 of the consumer code:
" In the event of non-compliance, the buyer chooses between the repair and replacement of the goods. However, the seller cannot proceed according to the choice of the buyer if this choice carries an obviously disproportionate cost with respect to the other modality, taking into account the value of the good or the importance of the defect. He is then forced to proceed, unless it is impossible, according to the method not chosen by the buyer. "

Article L. 217-12 of the Consumer Code:
" The action resulting from the lack of conformity is prescribed in two years from the delivery of the goods. '

Article 1641 of the Civil Code:
" The seller is bound by the warranty by virtue of the hidden defects of the sold thing which makes it unsuitable for the use for which it is intended, or which decreases both the use, which the buyer would not have acquired, or would have given a lower price if he had met them. '

Article 1644 of the Civil Code:
" In the case of Articles 1641 and 1643, the buyer has the option of returning the item and recovering the price, or retaining it and obtaining a share of the price. '

Article 1648 paragraph 1 of the Civil Code:
" The resulting action of the latent defects must be performed by the buyer within two years from the discovery of the defect. '

It is recalled that the search for friendly solutions before any legal action does not interrupt the deadlines for action of legal guarantees or the duration of any possible contractual guarantee.

ARTICLE 15-COMMERCIAL GUARANTEE
The commercial guarantee (contractual commitment of the Operator, in addition to its legal obligations relating to the guarantee of conformity of the Products) is the object of a written contract in accordance with the provisions of the articles L. 217-15 and following of the Code of a copy of which is delivered to the client. The invoice will serve as a guarantee for the electrical appliances sold.

ARTICLE 17-PERSONAL DATA
For more information on the use of personal data by the Operator, please read the Privacy Policy carefully. At any time you may consult this Letter on the Site.

Article 18-HYPERTEXT LINKS
Hypertext links available on the Site may refer to third-party sites not edited by the Operator. They are provided solely for the convenience of the Customer, to facilitate the use of the available resources on the Internet. If You use these links, you will leave the Site and then agree to use third party sites at your own risk or in accordance with the conditions governing them.

Customer acknowledges that the Operator does not control or contribute in any way to the development of the conditions of use and/or the applicable content or that appears on these third-party sites.

Accordingly, the Operator may not be held liable in any way due to these hypertext links.

In addition, Customer acknowledges that the Operator cannot guarantee, guarantee or resume all or part of the terms of use and/or the content of such third party sites.

The Site may also contain hypertext promotional links and/or advertising banners to third parties not published by the Operator.

The Operator invites you to notify you of any hypertext link on the Site that allows access to a third party site that offers content contrary to the laws and/or morality.

Customer may not use and/or insert hypertext links to the site without the Operator's prior written consent, on a case-by-case basis.

ARTICLE 19-REFERENCES
The Customer authorizes the Operator to mention the Customer's name, its logo as a reference in its media (brochure, website, commercial proposal, relations with the press, press release, press kit, internal communication, etc.).

ARTICLE 20-GENERAL ARRANGEMENT

INTEGRALITY OF THE AGREEMENT OF THE PARTIES
These General Terms and Conditions constitute a contract governing the relationship between you and the Operator. They constitute the totality of the rights and obligations of the Company and the Operator in relation to its object. If one or more stipulations of these General Conditions are declared null and void according to a law, a regulation or after a final decision of a competent jurisdiction, the other stipulations shall maintain their full force and scope. Furthermore, the fact that one of the parties to these General Conditions does not claim a breach by the other party of any of the provisions of these General Terms and Conditions cannot be construed as a waiver of their part to to claim in the future such non-compliance.

AMENDMENTS TO THE CONDITIONS
The Operator reserves the right to modify at any time and without notice the content of the Site or the services available there, and/or to temporarily or permanently exploit all or part of the Site.

In addition, the Operator reserves the right to modify at any time and without notice the location of the Site on the Internet, as well as these Terms and Conditions. Therefore, you must consult these Terms and Conditions before using the Site.

Customer acknowledges that the Operator may not be held liable in any way to him or a third party as a result of these modifications, suspensions or terminations.

The Operator advises the Customer to save and/or print these General Conditions for safe and durable preservation, and thus be able to invoke them at any time during the execution of the contract if necessary.

COMPLAINT-MEDIATION
In the case of a dispute, you must first communicate with the company's customer service department at the following address: [Customer Service Contact].

In case the claim request has not been submitted to the customer service or there is no response from this service within a period of ten (10) days, the Customer may file the dispute relating to the purchase order or with these Terms and Conditions. Operator's opponent to the following mediator: [mediator's identity and contact details].

The mediator will try, with complete independence and impartiality, to bring the parties together to reach a friendly solution. The parties have the freedom to accept or reject the use of mediation and, in the case of recourse to mediation, to accept or reject the solution proposed by the mediator.

APPLICABLE LAW

These Terms and Conditions are governed, interpreted and applied in accordance with French law.

ACCEPTANCE OF TERMS AND CONDITIONS BY THE CUSTOMER

You acknowledge that you have read these Terms and Conditions carefully.

By registering on the website, you confirm that you have read the General Conditions and accept them, which makes you legally subject to the terms of these General Terms and Conditions.

The General Conditions applicable to the Customer are those available at the date of the order in which a copy dated to the Customer date can be delivered to you at your request, specifying that any modification of the General Conditions that the Operator would make is not applicable to any order previously made, except with the express agreement of the Customer at the origin of a particular order.